How can we help you?

 

Return your online order in a few easy steps. You have 28 days to return your order from the date it's delivered. Exclusions apply, please see our Retur...

To return your item(s) bought in store for a credit note or where possible make an exchange, visit any Flannels store within 28 days of purchase. If your i...

In the event you change your mind, you can return an online item for a full refund only. We cannot exchange goods purchased online.

Please return each order separately and include any packaging that forms part of the goods with your valid proof of purchase.